Technical Instructor

Bill has experience with training, teaching, and mentoring. His background included being an independent consultant, teacher training teacher, certification exam developer, and Subject Matter Expert for Autodesk’s AutoCAD training.

  • Strong interpersonal skills and the ability to work in team environment.
  • Possess the highest level of integrity and have the ability to assess technician workmanship.
  • Reliable and independent work ethic and can adapt to changing work requirements.
  • The ability to interpret drawings, specifications, and procedures.
  • Knowledge and experience with tested instructional design theories, practices and methods.
  • Capable of evaluating learner’s performance and develop assessment instruments.
  • Effectively collaborates with subject matter experts to create and update training materials.
  • Capable of demonstrating procedures and installation techniques to others.
  • Strong ability to analyze, troubleshoot, then solve issues.
  • Learning Management System daily maintenance and problem solving.
  • Designing training curriculum, materials and virtual/e-learning training session.
  • Deliver engaging, interactive training to adults.
  • Develop competency testing.
  • Teach a breadth of technical courses to on-board customers and partners.
  • Coach participants through lab exercises and troubleshoot any issues that arise.
  • Apply database and data warehousing industry/domain/technology expertise and experience during training sessions to help customers and partners ease their organizations into the Snowflake data warehouse from prior database environments.
  • Deliver contents and cross train on delivery best practices using a variety of presentation formats including engaging lectures, live demonstration, and technical labs.
  • Train the trainer experience. (4+ years)
  • Strong eye for design, making complex training concepts come alive in a blended educational delivery model.
  • Work with the business units to help prioritize, create, integrate, and publish training materials and hands-on exercises for end users; drive continuous improvement of training performance.
  • Work with subject-matter-experts in creating new education materials and updates to keep pace with current industry trends.
  • Deliver and facilitate product training without supervision.
  • Facilitate training using approved materials to comprehensively cover the course material without significant variation to ensure a consistent customer experience.
  • Contribute toward departmental blogs, postings, and promotion.
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